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Remote Product Service & Monitoring
Differentiate Your Product with New Business Models
Discover the value of providing Remote Product Service & Monitoring applications to reduce field support costs and offer new business models. Manufacturers of industrial, commercial and office equipment realize new recurring revenues streams and reduced support costs by providing Remote Product Service & Monitoring applications to accompany the sale or lease of their core products. These applications include remote diagnose/fix, usage metering, telemetry, firmware and software upgrades and preventative maintenance. Delivering “Hardware as a Service” to assets around the world is now possible. Receive a detailed briefing of the Jasper Wireless service.
Remote Product Service solutions can drive a 30% reduction in field service dispatches, according to Aberdeen Group.
Facilitate Global Service
Making international service easy is critical to servicing your global distribution channels. No need to juggle multiple vendors and multiple SIMs in different countries. Jasper Wireless provides you seamless international coverage with just one Global SIM. Additionally, all of your global data traffic is routed through our geographically redundant, fault tolerant data centers, providing you with one integration point for data communications
Differentiate Your Solution
With fierce competition and market saturation setting in, service can make the difference with your customers. Offering a wireless service solution that proactively supports their needs with no IT infrastructure or involvement can help drive revenue and increased margins.
Access Real-time Diagnostics
Manage all of your devices, regardless of their location with the powerful Jasper Wireless Control Center. Make remote communications management and troubleshooting a reality. Drive costs out of your remote support processes and improve customer satisfaction. Real-time indicators of communications health include: current connection status, provisioning status and historical communications statistics.
Optimize Your Provisioning Processes
Build a profitable service revenue stream by slashing costs typically associated with provisioning. Eliminate unnecessary communications charges, activation phone calls and “dead on arrival” devices with our unique Auto-Provisioning process. Your SIM cards arrive in a test ready state for out-of-the-box communications at no charge during the testing process. When your device is ready for deployment, just ship it to your customer and it will automatically flip to an activated state upon the next data transmission and billing will start. No manual intervention is ever required.